Join thousands of British homeowners who are reducing their energy bills and carbon footprint with modern solar solutions tailored for the UK climate.
We provide expert guidance on solar energy systems designed specifically for British homes. Our team helps you navigate grants, understand costs, and choose the right solar solution for your property's unique needs. From initial consultation to installation support, we make your journey to renewable energy straightforward and rewarding.
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SolarMinds UK ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We collect the following personal information:
We process your personal data under the following lawful bases:
We use your data to:
We may share your data with:
We never sell your personal data to third parties.
We implement appropriate technical and organisational measures including encryption, secure servers, access controls, and regular security audits to protect your personal data against unauthorised access, loss, or destruction.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, typically:
Under UK GDPR, you have the right to:
To exercise your rights, contact us at privacy@solarminds.co.uk. We will respond within one month of receiving your request.
Our services are not directed at children under 16. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data immediately.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance.
For privacy-related enquiries, contact:
Email: privacy@solarminds.co.uk
Data Protection Officer: SolarMinds UK
Address: London, United Kingdom
By accessing and using the SolarMinds UK website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
You may use our website for lawful purposes only. You agree not to:
All content on this website, including text, graphics, logos, images, and software, is the property of SolarMinds UK or its licensors and is protected by UK and international copyright laws. Unauthorised use is prohibited.
Assessment services are provided free of charge. If you proceed with solar installation services through our partners:
To the maximum extent permitted by law, SolarMinds UK shall not be liable for:
Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee:
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of modified terms.
We may terminate or suspend your access to our services immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the services will cease immediately.
Official notices will be sent to the email address you provide. You agree to keep your contact information current. Notice sent to your last known email address shall be deemed effective.
For questions about these Terms or our services, contact us at:
Email: legal@solarminds.co.uk
Support hours: Monday-Friday, 9:00-17:00 GMT
In accordance with the Consumer Rights Act 2015, you may be entitled to a refund if:
Refunds will not be provided in the following circumstances:
To request a refund:
Approved refunds will be processed using the original payment method within:
Standard refund processing times:
We reserve the right to:
This Refund Policy may be updated to reflect changes in law or our business practices. The latest version will always be available on our website. Material changes will be communicated via email to registered users.
For refund-related questions or disputes:
Email: refunds@solarminds.co.uk
Alternative dispute resolution: We are committed to resolving disputes amicably. If you are not satisfied with our response, you may contact the relevant ombudsman or trading standards office.
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners. This policy complies with the Privacy and Electronic Communications Regulations (PECR) and ICO guidance.
Strictly Necessary Cookies: Essential for website functionality, including cookie consent preferences and security features. These do not require consent.
Performance Cookies: Collect anonymous information about how visitors use our site to improve functionality and user experience.
Functional Cookies: Remember your preferences and choices to provide enhanced, personalised features.
Marketing Cookies: Track your browsing to deliver relevant advertisements (we currently do not use marketing cookies without explicit consent).
We may use trusted third-party services that place cookies on your device:
These third parties have their own privacy policies and cookie practices.
When you first visit our website, we display a cookie banner requesting your consent. You can:
Your consent preferences are stored locally and respected across your visits.
Different cookies have different lifespans:
You can control cookies through your browser settings:
Note: Blocking certain cookies may affect website functionality.
Some third-party services may transfer data outside the UK. We ensure such transfers comply with UK GDPR through appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.
We may update this Cookie Policy to reflect changes in technology, legislation, or our practices. Updates will be posted on this page with a revision date. We encourage you to review this policy periodically.
For questions about our use of cookies:
Email: cookies@solarminds.co.uk
You can also contact the Information Commissioner's Office (ICO) for guidance on cookies and privacy.